Housing Focused Case Manager (Loudoun) in Leesburg, VA at Volunteers of America Chesapeake and Carolinas, Inc.

Date Posted: 9/16/2020

Career Snapshot

Career Description

The Housing Focused Case Manager of the Rapid Re-Housing Program is responsible for the overall services and operations of the Homeless Solutions Grant (HSG). This includes management and oversight of the daily services and operations of the program including client activities and program referral, personnel/interns, grants and contracts management, fiscal operations, resources development and public relations. This position is also responsible for identifying housing opportunities in Loudoun County for identified clients.

PRINCIPAL ACTIVITIES:

  • Coordinate with Housing Locator to locate housing options for families
  • Develop and update Family Goal Plans with program participants using a family case management approach, assisting them to set and prioritize short and long-range goals
  • Complete monthly home visits to support families in performing the tasks required to maintain housing stability, including on-time payment of rent and household maintenance
  • Conduct regular family assessments with a standardized tool 
  • Work with the family to resolve issues with the landlord, as needed
  • Provide referrals as needed to supportive services (Clinical and Family Success Program) and work collaboratively as a team to advance the goals of the client
  • Maintain current records in the Homeless Management Information System (HMIS) database and other case files, documenting interactions with families in the standardized format used by Housing Up
  • Capture daily and monthly statistics and other required reports as directed
  • Maintain effective working relationships with other agencies to which (and from which) participants may be referred.
  • Participate in special events, helping to share information about Housing Up and working, as needed, to ensure event success
  • Attend staff meetings and other meetings as required by supervisor
  • Other duties as required

EFFECT ON END RESULTS:

  • Effective client programs and services are maintained.
  • Effective management and supervision of all staff and volunteers is maintained.
  • Policies and Procedures are implemented.
  • Sound financial operations are maintained.
  • Programs and staff maintain a positive, professional image to clients and the local and professional communities.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

Qualifications

Successful candidates must possess a minimum of a Bachelor’s degree in a Human Services related field and two years of experience in case management of homeless individuals/families, and client record keeping.  Knowledge of real estate is a plus.

Most importantly, the successful candidate must be able to develop and collaborate strong working relationships with property managers and appropriate municipal, county and State agencies, as well as, other non-profit agencies and the faith based community.
 
Must also be able to provide effective training, prepare written reports, and maintain client documentation.
 

PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. 
  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
  • Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
  • Operating office equipment requiring continuous or repetitive hand/arm movements. 
  • The ability to remain in a sitting position for extended periods of time. 
     

OTHER:
This position requires driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.

  • This position may also require; driving the company vehicle/van for company business.
  • Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  • Valid driver’s license in jurisdiction of residence
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  • Acceptable EBI background, FBI Fingerprint, Child Protective Services, OIG Exclusion check
  • Negative Drug/TB Screening
  • CPR/First Aid Certification must be acquired and maintained once employed