Employment Specialist in Alexandria, VA at Volunteers of America Chesapeake and Carolinas, Inc.

Date Posted: 9/1/2020

Career Snapshot

Career Description

Volunteers of America Chesapeake & Carolinas (VOACC) Employment Services Program is dedicated to providing comprehensive career development and job placement assistance to homeless and formerly homeless men and women.  The Supported Employment Specialist will work as a member of the housing team to develop a service model integrating specialized employment service within supported housing program. The Specialist educates staff and clients about value of work, benefits planning, and vocational engagement strategies. The Specialist coordinates and delivers employment services based in the Supported Services Model. The Specialist will conduct on going assessment of program adherence to the Supportive Services fidelity scale and documents programs effectiveness and inadequacy in serving a client with co-occurring disorder. 60% of the position will be in the community working with prospective employers to cultivate relationships for individuals looking for employment. Additionally, the Employment Specialist will offer on-site job coaching to newly hired employees to ensure their transition as a new employee. The Specialist maintains client records in accordance with contact expectations. Represents VOACC at various interdepartmental clients-based case meetings, in the community, and with Stakeholders. 


  • Represents the Mission of VOACC both within the community and with people and agencies outside Pine Street Inn. 
  • Screens, identifies, and enrolls potential program participants.
  • Identifies clients’ strengths, assets, and challenges to develop Employment Action Plan (EAP) leading to attainment and retention of employment 
  • Provides ongoing support and career counseling to facilitate and assure participation in EAP activities, completion of activities, and goal attainment.
  • Promotes and supports employment choices consistent with clients’ vocational goals, interests, and skills.
  • Researches and identifies job leads, assists with job match and job placement. 
  • Provides follow up services to maximize job retention, facilitates wage progression, and encourages further education. 
  • Builds and maintains strong working relationship with housing counselors and participates in service coordination meetings.
  • Communicates regularly and follows up on client progress with housing case management teams, employers, and job training providers.
  • Maintains client records containing all required documents and information and a complete record of activities and progress along with required back-up documentation.
  • Enters required data regularly, promptly, and accurately.
  • Meets all required performance standards and established monthly outcomes.
  • Attends weekly staff meetings and other meetings/trainings as required.
  • Act as VOAC liaison with housing programs, if needed
  • Provides coaching and support to housing counseling staff to engaged with clients with co-occurring disorders  
  • Perform other additional assignments or projects as requested/directed by supervisor.


•    Bachelor’s degree in human services with a minimum of 2-5 years of direct care experience in workforce development programs.

  • Experience working with homeless or formerly homeless individuals.
  • Experience in working with population with co-occurring disorder. 
  • Knowledge of  Virginia/City of Alexandria area homeless resources. 
  • Experience with performance management and outcome driven programming. 


•    Demonstrated Knowledge of the Supported Services Model  and familiarity of the Supported Employment Fidelity Scale 
•    Experience in working in multidisciplinary service team 
•    Experience in program planning and development, leadership, and staff training 
•    Knowledge of teaching/instructions methods 
•    Excellent presentation and communication skills 
•    Demonstrated knowledge of workforce development principles, theories, and practices.
•    Working knowledge of issues related to homelessness, including substance abuse, mental health, and trauma. 
•    Computer skills sufficient for data gathering, documentation, and reporting 
•    Previous experience working in multi-cultural environments and collaboration with community-based and other external organizations

•    Ability to sit for long periods of time 
•    Ability to use computer, calculator, fax, copier, telephone, and other office equipment  and telephones
•    Ability to access different building locations and program sites 



  • Strong leadership ability essential
  • High degree of organizational ability and good analytical skills 
  • Ability to communicate professionally both verbally and in writing, including the ability to successfully represent the organization in various forums    
  • Ability to effectively provide supervision to culturally, racially and gender diverse work team 
  • Strong interpersonal, conflict resolution and crisis management skills 
  • Ability to prioritize and manage different roles and tasks, with attention to deadlines 
  • Ability to multitask and demonstrate flexibility as necessary 
  • Ability to take initiative, plan and work independently